Troubleshooting

All other tracks are on the track I recorded. What's wrong?
Your sound device is recording its own audio output. If your sound device comes with some kind of mixer window you can search for the problematic setting there.

My vocals are on the left or right channel only.
Record to mono audio files. Microphones are mono, so recording to a stereo file results in one channel being silent.

Track's Play or Rec Button turns gray when starting Transport.
There is no audio/MIDI device available to play or record this file.

I can't load my master file in my CD writer program.
Make sure the file is a stereo .wav file. If you're using the Pro edition then also make sure it's a 16 bit file (CDs are always 16 bit).

Can't load MIDI files recorded with MultitrackStudio in another application.
In the Preferences window switch the MIDI File Format to '480 ticks per quarter note', this format is more widely supported than the other one.

There are glitches/short bursts of static in my recordings. or
MIDI device seems to 'pause' periodically. or
Transport stops with 'Buffer over/underrun' message now and then.
Close all other programs.

My audio tracks are out of sync. What can I do?
- Make sure you're using the latest drivers for your sound device
- Try using a sample rate of 48 Khz rather than the default 44.1 kHz (see Song Properties).
- If you're using different devices for audio recording and playback you can create an "aggregate device" using the Audio MIDI Setup application and use that device instead.

My songs play back too fast. What can I do?
- If your sound device's control panel has a sample rate setting, make sure its value is identical to the one used in the MultitrackStudio Song menu's Properties window.

I hear another instrument while recording using a soft instrument. or
I don't hear a recording soft instrument.
The track you are recording is using a MIDI channel that is not equal to the one your MIDI keyboard uses.

I want to restore the previous version of a file.
Song, songlist, MIDI, patch and .aem files are backed up every time they are saved to disk. The old versions receive a file extension starting with '~': .hdr, .lml, .mid, .ptc and .aem become .~hdr, .~lml, .~mid, .~ptc and .~aem respectively. The old versions can be made ready for use by renaming them to a file with the correct extension.